Privacy Policy

Last updated: December 2024

Unplug ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share information when you use our leave management application.

Information We Collect

When you use Unplug, we collect:

• Slack Workspace Information: Your Slack workspace ID, name, and domain when you install the app.
• User Information: Slack user IDs, names, email addresses, and profile pictures of users in your workspace.
• Leave Data: Leave requests, approvals, balances, and related information you enter into the app.
• Usage Data: How you interact with the app, including feature usage and access patterns.

How We Use Your Information

We use the information we collect to:

• Provide and maintain the leave management service
• Process leave requests and manage balances
• Send notifications via Slack
• Improve and develop new features
• Provide customer support
• Ensure security and prevent fraud

Data Storage and Security

Your data is stored securely on Cloudflare's infrastructure. We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction.

Data Sharing

We do not sell your personal data. We may share your information only:

• With Slack, as necessary to provide the integration
• With service providers who help us operate the app (e.g., Cloudflare for hosting, Stripe for payments)
• If required by law or to protect our rights

Data Retention

We retain your data for as long as your workspace uses the app. When you uninstall the app or your subscription expires, we retain your data for 30 days before permanent deletion, allowing time for reactivation if needed.

Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Export your data in a portable format
• Object to certain processing of your data

Cookies

We use essential cookies only to maintain your session and provide the service. We do not use tracking or advertising cookies.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@unplug-app.com.